Not All Upholstery Is Worth Cleaning!
(Don’t Waste Time and Money on Cheap Furniture) I recently had a discussion with a lady who was preparing to have a sofa reupholstered. The old fabric was worn and faded, and surely not worth having...
View ArticleProtector Sales Declining?
In my conversations with cleaners, and my observations of current trends of protector sales and purchases, its become clear to me that the sales of protector after carpet and upholstery cleaning...
View ArticleSimplify Your Upholstery Cleaning System – [Part #1]
One of the primary reasons carpet cleaners shy away from upholstery cleaning (despite the fact that they usually call themselves “__________ Carpet and Upholstery Cleaners” is that upholstery cleaning...
View ArticleMake Spots, Stains, and Odors Your Unique Business Builder
Fine fabric cleaners often advertise their ability to clean fabrics that might brown, bleed, experience texture distortion or shrink. This tactic of advertising that they willing “clean what others...
View ArticleRemove The Customers “Cognitive Blinders”
Like it or not, we all wear “cognitive blinders”! That is the term that refers to the reason we rarely notice things that change very gradually. As a recognized expert you are in the position of...
View ArticleUpholstery Cleaning Experts Are Hard to Find! – BUT WHY?
shocking observations by Jim Pemberton . . . Today’s existing training courses are teaching “What to” & “Why” for certification purposes but, allow no time for the extensive “How-to / Hands-on”...
View ArticleYou Can’t Just “Give Your Employees A Shot” [And Say They Are Trained!]
by Jim Pemberton – Pembertons Learning Center If We Can’t Vaccinate Them, What Can We Do? First, you can make sure the employee gets the most out of the training classes that are offered. In order to...
View Article‘Partner With Pembertons’
by Jim Pemberton 11/01/13 – 9-12 ‘Partner With Pembertons’ An Exciting New Marketing Concept In The Commercial Cleaning Arena http://www.ecleanadvisor.com/public/1106.cfm
View Article3 Words That Create Instant Credibility
by Jim Pemberton – Pembertons Learning Center When it comes to credibility-building, the three most powerful words in the English language are: “I don’t know.” For this complete article, please go to:...
View ArticleWhat is Your Customer Afraid Of?
by Jim Pemberton – Customer Service Advocate HAVE YOU NOTICED: #1 – Today there is hand sanitizer in every office, home, car, and purse. #2 – Disinfectant wipes are available for shopping carts and...
View ArticleUpholstery Cleaning: Your Solution to Cold Weather Slow Seasons
by Jim Pemberton - Fabric Pro Upholstery Specialist Every winter I recall once again a conversation I had with a veteran cleaner from New Jersey. Tom said he rarely had a “bad” winter, and the reason...
View ArticleTell Me What You Do?
by Jim Pemberton – Pembertons Learning Center “Talking logo’s” or “elevator speeches” are tools that allow you or others in your employ to quickly and clearly communicate verbally the single greatest...
View ArticleHow To Make Carpets And Rugs “Cleaner Than Clean”
by Jim Pemberton – Fabric Pro Upholstery Specialist There are two key things your customers think about in the cold months: The need to feel warmth underfoot and the concern about sickness in homes, as...
View Article
